Consumer Complaint Policy

Paramount Title Paramount Title is committed to providing excellent customer service. We value the opportunity to learn of any concerns you may have about your experience with Paramount Title, and we appreciate you letting us know if you are dissatisfied with:

  • A closing, escrow, or other settlement service provided by Paramount Title;
  • A title insurance product which Paramount Title delivered to you; or
  • Any other aspect of your experience with Paramount Title.

You may submit your complaint in any of the following ways:

  1. Fill out and send the form below.
  2. Call Thomas W. Banner at (505) 772-0303
  3. Submit your complaint to the Better Business Bureau from the BBB emblem on our website www.ParamountTitleNM.com
  4. Via U.S. Mail to:
    Paramount Title, LLC
    Attn: Consumer Complaints
    2100 Calle de la Vuelta, Suite E104
    Santa Fe, New Mexico 87505

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Be sure to include your name, contact information, your Title Insurance File or Policy Number, and a description of your concern or complaint.

Paramount Title is committed to fully investigating all complaints or client concerns in a fair and prompt manner. Please be assured we will listen to you and take all appropriate action to resolve your concerns as soon as possible.

Thank you for the opportunity to serve you, to learn from our mistakes when they occur, and for allowing us to attempt to resolve your concerns.

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